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I am aware of the difference between Gmail's labels vs. Outlook's folders, but I would expect that Gmail does what is necessary to make the folders appear correct over the IMAP connection to Outlook. For example, if I drag a message from Outlook's All Mail folder to Trash, I see that message disappear from the Inbox folder after a short delay. Hence, the trashing of messages is registering on Gmail. It's just that the contents seem completely disconnected from what I see using webmail.
Why IMAP Folder is Not Properly Syncing?
Meanwhile, the "connecting" or "Checking for mail..." just stays on the bottom status bar of the mail app. I deleted the Apple Mail Outlook Not Sending or Receiving Email app from the phone, reinstalled from the App Store. So only wait when some "smarties" from apple IT solve problem in app ... Apple programmers use no CD/CI - simple sometimes update by "sales-manager requests", and without any critical-bug-checks ... Full cleanup of ALL accounts is not a solution(and re-add even helps not).
Chosen Solution
Furthermore, when calendar invites are accepted using the Outlook client, they disappear from All Mail and go into the Trash folder, but when using WebMail, they remain in the Inbox. I repair PST file without data loss have seen this disparity for years across different Outlook client versions and Windows versions. I also posted on the Gmail subreddit about a year ago. After instalation ios 18 all my accounts in mail app stopped to sync( including icloud mail). I can only recive mails but when I delete mails on macbook they are not deleted on iphone. If an IMAP Inbox isn't displaying new messages as they arrive at the server, but only when the Inbox is selected, there is something wrong with the setup.
IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)
These methods help you in the synchronization process. If this does not work, you can contact your email provider. After that, it is also important to secure your IMAP folder to prevent this issue from happening in the future. So, properly follow the above steps and backup your data from IMAP folders. When you right-click one of the folders that doesn't show new mail unless you select it, Properties, is the box 'When getting new messages... It's usually not checked by default for IMAP to minimize network traffic.
Their webmail works fine, and when this account is added to the Windows Mail app, everything works perfectly.I also noticed that some IMAP settings — like the root folder path (e.g. "INBOX") — are not available in the new Outlook, which makes troubleshooting more difficult.I would suggest that frequent changes to folder contents on multiple devices will make it go wrong.I’ve never heard of setting a path before for email, so apologies if this is a simple solution to those who come across this in the future.Simply enter your email address OR username in order to reset your password.
My accounts in Mail app stopped to sync post update
I am also running QuickFolders and its the same nothing shows up on those tabs until i physically click on them. Ok so my mistake the Properties option is there when right connection status shows disconnected clicking folder - I was only focused on right clicking on the email address to take me to server setting I was not clicking on the actual folder. I right click a folder and Properties and it take me to attached windows. I don't see - 'When getting new messages...
Get email updates
Wonder if the vpn is causing an issue. Perhaps something in TB needs to be tweaked. I have no firewall monitors running during the day that would interfere just the vpn. I have several email accounts / IMAP set-up. So looking at my tree of email accounts one inbox might have 10 mail total and 3 unread form earlier.